Privacy Policy for petcarecheck

Introduction

Welcome to petcarecheck. We provide premium dog walking, grooming, and pet-sitting services. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website.

Effective Date

January 1, 2025

Information We Collect

We collect personal information you provide when booking our services, including your name, email address, phone number, postal address, and pet details. We also gather technical data automatically, such as your IP address, browser type, and pages visited, to improve site performance.

How We Use Your Information

Your personal data is used to:

• Process and confirm your bookings
• Communicate service updates and reminders
• Enhance and personalize our offerings
• Comply with legal and regulatory requirements

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyze site traffic, and optimize your experience. You can manage or disable cookies in your browser settings, though this may affect site functionality.

Data Protection and GDPR

petcarecheck is committed to complying with the General Data Protection Regulation (GDPR) for users in the European Economic Area. You have the following rights regarding your personal data:

• Access your data
• Correct inaccurate information
• Request deletion or restriction of processing
• Data portability
• Object to processing

To exercise these rights, please submit a request via our contact form. We will respond within one month of receiving your request.

Third-Party Services

We may share your information with trusted service providers for hosting, analytics, and email communications. These providers process data only on our behalf and under our instructions.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once data is no longer needed, we securely delete or anonymize it.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors under this age. If you believe we have collected such data, please contact us to request deletion.

Your Rights

You have the right to access, correct, delete, restrict, and port your personal data. To exercise any of these rights, visit our contact form or write to us at the address below.

Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date above indicates when the policy was last revised. Continued use of our services after changes signifies your acceptance.

Contact Information

petcarecheck
1 Sussex Drive
Ottawa, ON K1A 0A1
Canada
Phone: +14164865153
Business ID: 377438198